Forums » Feedback, Help and Suggestions

Edit profile

  • arnellicia
    • 25 posts
    January 5, 2021 8:54 AM EST

    Hello,

     

    Edit profile function is not available. ( at least on my account)  Can this be fixed?

  • Radical
    • 67 posts
    January 11, 2021 12:09 AM EST
    Ill have a look at your account to see what's going on
  • Radical
    • 67 posts
    January 11, 2021 10:04 AM EST
    arnellicia said:

    Hello,

     

    Edit profile function is not available. ( at least on my account)  Can this be fixed?

    I've checked out your account and everything is working as it supposed to. The edit profile function is working. Let me know if you get an error message, if possible please include a screenshot

  • arnellicia
    • 25 posts
    January 11, 2021 11:53 AM EST

    thanks for your response, but the problem unfortunately is not resolved. Here is a printscreen:

    "edit" suppose to be in the red marked area. but it is not there, clicking around does not open the menu either...

     

    Edit photo/background is working as it should

  • Radical
    • 67 posts
    January 11, 2021 1:23 PM EST

    I see what you are talking about. Thank your for pointing it out. In the mean time to edit your profile, go to your dashboard and click on "Edit my profile" it's near the top left corner of your screen if you are on desktop view.

  • arnellicia
    • 25 posts
    January 12, 2021 12:29 PM EST

    Thanks! good that we have a second option. ( it works) I never noticed it before, on the dashboard.